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Help needed selecting a system

November 5, 2019, 9:56 am
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Hi,

I'm looking to install a two camera system for the front of my house (one quite high up under the soffit and another about 2.5m off the ground above the garage). This is mostly relating to an ex-partner harassment situation and needing to monitor for damage and possibly use as evidence (rather than general security although that's an added bonus).

Key thing for me is good night time performance and getting a good enough picture to ID someone

In my mind I was thinking about 2 x...

Help needed selecting a system
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Platform access missing from Network options.

November 5, 2019, 1:11 pm
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Hi there,

I am trying to connect my DS-7716NI-SP to the internet and under network, the Platform access option is missing.

The firmware that I am using is V3.4.3 build 160811.

I live in the UK.

Any advise would be gratefully appreciated.

Cheers,
Epipen
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Foggy day view - Hikvision DS-2085 DS-2CD2085FWD-I

November 6, 2019, 1:21 am
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I'm running several DS-2CD2085FWD-I cameras (FW V5.5.83 build 190221) in a new building for some days. I'm observing foogy day view problems and don't know at the moment what this caused.

Please see attached pictures - you can also see that the problem gets worse even during the afternoon. Kamera 4, Kamera 8.1 and Kamera 5.
I also have a DS-2CD2685FWD-IZS mounted on the same building looking at another direction - here the pictures is clear without foogy problems (Kamera 8)

I did not...

Foggy day view - Hikvision DS-2085 DS-2CD2085FWD-I
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New to CCTV cameras help

November 6, 2019, 2:04 am
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Hi, I have just bought two domed cctv cameras that look like little robots, I believe it’s referred as an ipc360 camera but searches on both Google and YouTube for this item show what looks like my cameras but with a different ‘ make’ name?
I have attached a picture of one on my cameras so can someone to start please give me a title for this type of camera please?B7CF3CF0-0C5F-4A90-AE9C-DE37EA14ED48.jpeg
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NVR Remote Bandwidth Control

November 6, 2019, 6:19 am
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Hello,

I have a DS-7732NI-I4 / 24P

The NVR is on a cellular data plan (for remote viewing). I was hoping I would be able to limit the users' to only view sub channels with lower bitrates. This in turn would make the cellular data plan (10 GB per month, but would be willing to spend up to 20 GB) last much, much longer.

If the user goes into single screen mode then they get the main channel stream (currently set to 1080p). The bandwidth usage is about 4 Mbit/s. That's recording...

NVR Remote Bandwidth Control
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macOS Catalina & Hikvision

November 6, 2019, 8:45 am
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has anyone fathomed how to view Hikvision on a Mac with OS updated to the latest Catalina?

I have tried iVMS4200 - crashes every thime
Sea Monkey - Live view not working

Never managed to get safari or Firefox - even with plugins - but they're totally out of the running now.


Any genius that has cracked the Hikvision/Mac mystery please help!!!!!!!!!!!
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Hikvision DS-7208HQHI-K1 is intermittently offline. No settings were changed. What is causing this?

November 6, 2019, 11:40 pm
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My device is DS-7208HQHI-KI. 2 cameras attached.
It was installed about 4 months ago and works very well. But intermittently the cameras are offline on the app. They are currently offline for last 5 weeks and dont seem to be coming back online. I followed as many suggested solutions online:
pinged the device from my pc -- I received a response
pinged telnet -- no problems there
I checked and rechecked all config settings, even restoring to default settings.
However on the device...

Hikvision DS-7208HQHI-K1 is intermittently offline. No settings were changed. What is causing this?
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Hikvision NVR Lost Live View Sub-Stream, But Works On Camera Directly?

November 7, 2019, 3:27 am
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I have lost my sub-stream after a reboot of the swtich/camera. I can be logged into the NVR and the camera at the same time. When logged into the camera I can view the main and sub stream no problem. When I select the substream in the NVR/configuration menu for the same channel camera, I get "The camera does not support the function." The main full resolution stream works fine. HikConnect app works fine as well.

IVMS4200 on a separate PC is also reporting Error Code HCNetSDK.dll[91].

To...

Hikvision NVR Lost Live View Sub-Stream, But Works On Camera Directly?
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Access lan remotely.

November 7, 2019, 3:54 am
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Can I use Hik-connect to access my nvr from outside of my lan using my android mobile, if so can you give me instructions on how to do it or point me in the direction of a web page that gives instructions.
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Getting Non HikVision camera to display on iVMS-4500

November 8, 2019, 5:36 am
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Is it possible to get a Non HikVision camera to display on iVMS-4500 viewer? just a local LAN connection needed....
I've got 5 Hikvision cameras that display fine in iVMS-4500, but would like to add one Non-HikVision camera (An older TrendNet Camera)
Does a tutorial on this exist?

Thanks Jan
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Problems Running iVMS-4200 on MacOS Catalina(10.15)

November 8, 2019, 7:40 am
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We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all.

If you have G1 cameras (2xx3G0/2xx5FWD/2xx5G1) and/or an I-series NVR you can get around the iVMS issues by updating to the latest firmware and logging in to the NVR/cameras with any browser using the 'plug-in free'...

Problems Running iVMS-4200 on MacOS Catalina(10.15)
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Firmware Question - V4 firmware on the DS-7716NI-K4 / 16P NVR?

November 8, 2019, 9:58 am
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Hi,

Please could you confirm if firmware version V4.21.005 build190509 will work on the DS-7716NI-K4 / 16P ?

Firmware link here

Link to article

My system is the UK version.

Cheers,
Epipen
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Replacing a Faulty Hikvision PoE Connector

November 8, 2019, 3:25 pm
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Replacing a Faulty Hikvision PoE Connector
​
Recently we've had a few customers who have experienced some issues with the PoE connectors on the pigtail of their Hikvision device that has caused it to stop receiving power. This can be as a result of a lot of things - faulty weatherproofing leading to corrosion within the connector, damaging it or just plain bad luck.

Hikvision themselves unfortunately do not offer replacement PoE connectors so...

Replacing a Faulty Hikvision PoE Connector
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DS-7716NI-K4 / 16P NVR - Live View Issue after V4 firmware update

November 8, 2019, 3:33 pm
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Hi there,

I have just upgraded my DS-7716NI-K4 / 16P NVR to firmware V4 and all the cameras are working fine apart from one in LiveView on the web interface or the HIK Connect App.

The error that I am getting is "Video playing failed. Error code: (246106)"

Everything was working fine before the update.

Any advise?

Many thanks,
Epipen.
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DS-2CD2432F-IW Firmware

November 9, 2019, 5:25 am
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Hi all. just updating this camera before I replace it soon, as its all fully operational I am trying to find out how / where I can download the last available firmware for this camera, any idea? Popped over to the HK site and could not find a archive folder for downloads.

Hope someone can assist.

Thank you.
Neil.
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Connect remote ipcams to nvr d2-7700

November 9, 2019, 10:07 am
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Hi everybody!
I have a big problem.I I mounted the NVR in the office.Mounted the ip cameras in diferent locations with internet acces.Wich location has only one camera is ok,but where I have 2 or more cameras,when I add these to the NVR,all cameras show the same image.I add cameras with 8000,8001 and 8002 service port,made the forward rules on the routers to the specific internal IP adresses,but still the same image.Can somebody help me?
Thank you.
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Hikvision Officially Release V4 Firmware for their K-Series NVRs - V4.21.005

November 9, 2019, 2:36 pm
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Question re iVMS4200

November 10, 2019, 3:36 am
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I have just done a complete clean re-install of Windows 10 on my computer and, it became necessary for me to download iVMS4200 again.

I have done this and I find that it is totally different to the version that I had previously. It does seem very much better even though I haven't got to grips with it yet. One of the problems that I have run into is being unable to switch between my two cameras.

Does anyone know where I might find (Download) an updated user manual for the new version...

Question re iVMS4200
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Hikvision DS-2CD2545FWD-I 2.8mm 4MP Mini Dome Network Camera

November 10, 2019, 9:43 am
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www.use-ip.co.uk

Hikvision DS-2CD2545FWD-I 2.8mm 4MP Mini Dome Network Camera

The DS-2CD2545FWD-I is a 4MP (2688 x 1520) mini dome camera. It is the most compact of all of Hikvision's cameras with a total diameter of 110mm making it a great choice for discreet applications. It also has built in infra-red LEDs that reach a maximum distance of 10m meaning it can be used in...
www.use-ip.co.uk www.use-ip.co.uk

I wonder if anyone can advise if this camera comes in black? I want it to keep an eye on my shed so will be fitting under the eaves of my kitchen (single story approx 8ft high) and shed is 9m away. The eaves and fascias are black and I wanted the camera same colour if possible. There do not seem to be many Hickvision domes in black.
Best regards
Paul
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Rotate missing on hikvision IPC-D650H

November 10, 2019, 11:50 am
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Hi

I need to rotate the image on the above hikvision camera. However I can only find mirror with no rotate.

does anyone know how I do it?

many thanks
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