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Problem with Windows version of IVMS-4200

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I have set up IVMS-4200 on a Mac and it works, and can connect to 3 different devices (hybrid DVRs). However, when I setup IVMS-4200 on Win10 it lets me add all the devices but when I go to Main View it doesn't give me a list of the 3 devices to select from. I just see the display as per the attached file and I can't see any devices at all

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